This is where you'll find all the black and white boring yet important stuff about what data I collect and how it is used. This includes my cookies policy!
In order to provide the Services available through my Website, I may hold certain personal information about You and I have obligations to You in relation to that data, in accordance with the Data Protection Act 1998.
2. The Website
I take a proactive approach to user privacy and shall ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This Website complies to all UK national laws and requirements for user privacy.
When You use or contact our Website, You do so at your own discretion and provide any such personal details requested at your own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998, as detailed below. Every effort has been made to ensure a safe and secure form to email submission process but I advise users using such form to email processes that you do so at your own risk.
3.What I may collect
From time to time, I may use any information submitted to provide you with further information about the Services I offer. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
The only data that I may collect from You via this Website is the following data about You, and through social media or through the use of the Services including but not limited to your name, address, email address, telephone number or financial information, in the following circumstances:
- Accounts – when You register for an account or subscribe to purchase the Services, or use our Website
- Support – when you request support, services or information about the Services or our Website
- Correspondence – when you contact me
- Transactions and services including financial information – should you carry out transactions through our Website or proceed with our Services
If you choose not to provide the personal information I request, You can still visit most areas of the Website, but You may be unable to access certain options and services that involve interaction. You have the final decision on whether to proceed with any activity that requests personal information.
Cookies are small files saved to your computer’s hard drive that track, save and store information about your interactions and usage of the Website. This allows the Website, through its server to provide You with a tailored experience within this Website.
If You wish to deny the use and saving of cookies from our Website on to your computer’s hard drive it is recommended that You take necessary steps within your web browser’s security settings to block all cookies from this Website and its external serving vendors. We suggest consulting the Help section of your browser for guidance on deleting and controlling cookies.
Other cookies may be stored to your computer’s hard drive by external vendors when this Website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
5.How I use what I collect
All personal data is stored securely in accordance with the principles of the Data Protection Act 1998.
When You disclose data to me, to enable me to carry out My Services to You, it may be necessary to disclose information to outside organisations such as Stripe who will collect payments on My behalf. I will not share this information without your consent to do so, prior to any disclosure. Where any of your data is required for such a purpose, I will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights.
Your personal information will be processed to use as follows :-
- Present site content effectively to You
- Provide information, Services that You request, or (with your consent) which I think may interest You
- To check for availability of our Services
- To reserve or book our Services
- Carry out My contracts with You
- Tell You our charges
- Tell you about other goods and services that might interest you.
I may keep a record of those links which are used the most to enable me to provide the most helpful information but I agree to keep such information confidential and you will not be identified from this information.
6.Where I store your data
I may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment.
By giving me your personal data, you agree to this arrangement. I will do what I reasonably can to keep your data secure.
I cannot guarantee complete security for your data, and You take the risk that any sending of that data turns out to be not secure despite our efforts.
Notwithstanding the security measures that I take, it is important to remember that the transmission of data via the internet may not be completely secure and that You are advised to take suitable precautions when transmitting to me data via the internet.
7.Disclosing your information
I am allowed to disclose your information in the following cases:
- If I want to sell My business, I can disclose it to the potential buyer
- I can disclose it if I have a legal obligation to do so, or in order to protect other people's property, safety or rights
- I can exchange information with others to protect against fraud or credit risks.
I may need to share your information with third parties to enable me to complete the Services to You, upon confirmation of a booking with Me. The personal information will not be used for any other purpose than the provision of the Coaching Services for your benefit.
8. Web Analytics
I also collect some non-personally identifiable information (ourselves or using third party services) using web analytic tools. I use third-party services that use tracking technologies to capture aggregate usage and volume statistics about interactions on My Website and Services.
9. Advertising and Sponsored Links
From time to time, this Website may contain sponsored links and adverts. These will typically be served through My advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
10. Your rights
You can ask me not to use your data for marketing. You can do this by ticking the relevant boxes on our forms, or by contacting me at any time at firstname.lastname@example.org.
The Data Protection Act 1998 gives you the right to see information I hold about you. I can charge you a fee (currently £10) for this service.
11. Links to other sites
Please note that my terms and conditions and my policies will not apply to other Websites that you get to via a link from our site and I advise you to read their policies prior to use.
As I use Stripe’s online payment system and Acuity Scheduling for online bookings, which are independent third parties that have their own terms and conditions and policies. I therefore strongly recommend that you read these as they will also govern your use of this Site.
13. Contacting Me